BUSINESS INSIGHTS · 6 OCTOBER 2026

Power Platform vs custom software

Choose around the workflow

Power Platform can be a useful fit for Microsoft 365 workflows, approvals, and internal apps. Licensing, connectors, and governance affect the design.

Know when custom development helps

A custom application can offer greater control over user experience and specialized integrations, but requires explicit ownership of hosting, security, and maintenance.

Consider a mixed approach

An internal Power App can use a custom API for specialized processing. Start with requirements and total ownership cost rather than a preferred tool.